Most leaders think it is a technology problem. It is not.
A new study from the Massachusetts Institute of Technology, “The GenAI Divide: State of AI in Business 2025,” found that more than 95% of enterprise AI projects stall before producing measurable results.
The reason is simple: success depends more on process design than on model performance.
At RCG Workgroup, we help organizations close that gap.
Our work begins with people and process, not models or code. When the process is right, AI delivers real results.
Here is what we are seeing in the field:
✅ The Shadow AI Economy: Employees are already using tools like ChatGPT, Claude, and Perplexity every day. Most of this happens quietly, outside of official programs. We help leaders turn that hidden energy into structured workflows that are safe, consistent, and measurable.
✅ The Innovation Gap: Many AI pilots impress in controlled demos but fall apart in daily use because they are built for ideal conditions, not the messy realities of multi-step business workflows. RCG Workgroup helps teams embed AI directly into real operations by connecting the data, feedback, and human judgment needed so systems keep learning and improving once launched. This approach turns AI from an isolated experiment into a practical solution that performs, adapts, and adds value where work actually happens.
✅ The Internal Team Challenge: MIT found that external consultants are twice as likely to take AI pilots to full deployment when they focus on the process itself. The key is not more tools, but better coordination and alignment for how data flows, decisions are made, and accountability is shared. RCG Workgroup helps organizations strengthen these core processes so AI moves naturally from pilot to production and continues to improve over time.
When the process works, AI ROI follows.
At RCG Workgroup, we believe process is the platform for AI innovation.
Clear workflows, ongoing feedback, and built-in accountability allow AI to learn, adapt, and deliver measurable value.
If 2026 is your year to turn AI ideas into results, start with your processes.
We help teams build the systems, workflows, and habits that make AI both innovative and profitable. Performance and profit begin where a solid process takes root.
Connect with our award-winning team here on LinkedIn or visit rcgworkgroup.com to explore how a stronger process foundation can unlock sustainable AI results for your organization.
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